Privacy Policy
Your trust matters. Here's how we protect your data.
Introduction
At Holidays Decode, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel planning services.
By using our website or submitting an enquiry, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
- Name
- Email address
- Phone number
- Travel preferences
- Trip details (dates, destinations, budget)
Non-Personal Information
- Browser type and version
- IP address
- Pages visited
- Time and date of visit
- Referral source
How We Use Your Information
To design personalized itineraries and share curated travel options.
To respond to your enquiries and keep you updated on your bookings.
To analyze how travellers use our site and improve our recommendations.
To meet legal, tax, and regulatory requirements in India.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:
- Travel Partners: Hotels, airlines, transport providers, and local operators — only to the extent necessary to fulfil your booking.
- Service Providers: Trusted vendors who help us operate the site (e.g. email services, analytics) under strict confidentiality.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, with continued protection of your data.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Encryption
Data is encrypted during transmission (HTTPS).
Access Control
Limited access to personal information internally.
Regular Audits
Routine security checks and updates.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy — typically for the duration of your travel planning, plus a reasonable period afterwards for legal, tax, and support purposes. After that, data is securely deleted or anonymised.
Your Rights
Under India's Digital Personal Data Protection Act (DPDP Act, 2023) and applicable law, you have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Withdraw Consent: Withdraw your consent for marketing or non-essential communications at any time.
- Grievance: Raise a complaint with our Data Protection Officer (see contact below).
To exercise any of these rights, email us at info@holidaysdecode.com.
Cookies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic. For more information on what we use and how to control them, please see our Cookie Policy.
Third-Party Services
Our website uses trusted third-party services that may process certain data on our behalf:
- Google Analytics — anonymous website traffic analytics
- Google Tag Manager — tag management
- WhatsApp Business — for chat enquiries
- Email providers — for sending booking confirmations and updates
Children's Privacy
Our services are intended for adults (18+). We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your data rights, please contact our team:
Holidays Decode
Belgaum, Karnataka, India